BUSINESS & DECISION INTERACTIVE EOLAS

Company profile

Contact

B& DI Eolas 153, rue de Courcelles
75817 Paris cedex 17
France
Phone: +33 (0)4 76 44 50 50
www.eolas.fr

Business & Decision Interactive Eolas

EOLAS is a French subsidiary of the European group BUSINESS & DECISION (B&D) based on GRENOBLE.

The Market of B&D is mainly services on
· Business Intelligence Solutions (BI),
· Customer Relationship Management Solutions (CRM)
· Web solutions
The activities tend to be global on each branch of market:
· Management Consulting
· Software Integration,
· Software Partnership and distribution,
· External Hosting and application’s administration,
· Trainings.

Role in the project

EOLAS will incorporate the VILLAGE service into their hosting offer; develop vertical solutions; experiment deployment (multiplication) of hosting solutions across Europe and maintain the system. EOLAS will provide it considerable experience in setting up CRM OnDemand solutions for the benefit of SMEs.

Expertise & experience - CRM services

EOLAS has considerable experience in setting up CRM OnDemand
solutions for the benefit of SMEs.

Company Highlights

To guarantee a quality of services, EOLAS has built its own infrastructure and organization with a hotline (front/back office), an extranet application, a Service Level Agreement for exploitation (backup, security, alerting), some specific contracts (service, hosting). On the specific market of Application Service Providers (ASP), EOLAS develops several internal solutions, such as ASPMAIL and ASP Web Traffic Analysis.

EOLAS tries to increase complementary activities inside its group by developing:
Dedicated Hosting, ASP services with CRM and BI software partners, as well as Design and Exploitation of web portal for communities (municipality, small and medium enterprises such as shopkeepers) like achatville.com.